This Privacy Policy describes how CyberVRion ("we", "us", or "our"), operated at cybervrion.pro, collects, uses, discloses, and safeguards your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using cybervrion.pro, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.
1. Who We Are
CyberVRion is an Australian-based virtual reality information and review website operating under the domain cybervrion.pro. We are based in Sydney, New South Wales, Australia.
For privacy-related enquiries, you may contact us at: [email protected]
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Contact form submissions: Your name, email address, state of residence, and the content of your message when you contact us through our website.
- Newsletter subscriptions: Your email address when you subscribe to our newsletter.
- Venue submission enquiries: Business name, address, contact details, and other information you provide when submitting a venue for listing.
2.2 Information Collected Automatically
- Usage data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
- Device information: Browser type, operating system, screen resolution, and device type.
- IP address: Your IP address, which may be used to determine your approximate geographic location.
- Cookies and similar technologies: Please refer to our Cookie Policy for detailed information.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide customer support;
- To send you our newsletter and VR-related updates (only if you have subscribed);
- To improve the content, functionality, and user experience of our website;
- To analyse website traffic and understand how visitors use our site;
- To detect, prevent, and address technical issues or security threats;
- To comply with our legal obligations under Australian law;
- To process venue listing submissions and maintain our venue directory.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have given us explicit consent (e.g., subscribing to our newsletter or accepting cookies).
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our website and communicating with users who contact us.
- Legal obligation: Where we are required to process your information to comply with applicable Australian law.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., web hosting, analytics, email delivery). These providers are contractually obligated to handle your data securely and only for the purposes we specify.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority in Australia.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:
- Newsletter subscriber data is retained until you unsubscribe;
- Contact form enquiries are retained for up to 2 years;
- Website analytics data is retained for up to 26 months;
- Server logs are retained for up to 90 days.
7. Your Rights
Under the Australian Privacy Principles, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to our legal obligations.
- Opt-out: You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email we send you.
- Complaint: If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, including VR venues and hardware manufacturers. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
11. Cookies
We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.
12. International Data Transfers
Your information may be processed by our service providers in countries outside Australia. Where this occurs, we take steps to ensure that your information is protected in accordance with the Australian Privacy Principles and applicable international data protection standards.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Website: cybervrion.pro/contact.html
- Location: Sydney, New South Wales, Australia
We will respond to all privacy-related enquiries within 30 days in accordance with our obligations under the Privacy Act 1988 (Cth).